“Tom’s Secret of Success program was a hit and my staff is still talking about it… Thanks Tom” Rich Santos – Group Publisher Primidia Business Magazine & Media
“Tom spoke about the importance of teamwork and what could happen without it. His message was to challenge folks to share goals and strive for continuous improvement. By having a common "commitment to excellence," people could work more effectively and better serve both internal and external customers.”
Deborah Hasanov SBC Revenue Services Revenue Operations, Volumes & Reporting
“The Ramada hotel chain has been utilizing Tom’s incredible magical and motivational skills for years now as part of our Personal Best Hospitality initiative to create a customer service culture at each Ramada property that fully empowers staff on every level to become sensitive, interested in and responsive to the needs and concerns of all guests. It is a race without a finish line, but we are ahead of the rest of the pack with Tom on our team.” Steve Belmonte President and CEO Ramada Franchise Systems
“Tom presented his success program at our regional conference last year. The feedback was so favorable, we utilized his services for our annual national convention. The independent third party company that tracks responses for all the educational break out sessions scored Tom's presentation at the conference the highest score of all breakouts, with a score of 97.5%. People enjoy learning, and they remember when items are presented in a fun and interesting way. That is what Tom does.” Mark F. Young, CHA Group V.P. of Hotel Services Wyndham Worldwide (formally Cendant Hotel Division)
The team was really wowed by the way you opened their eyes to new ways of thinking and we look forward to fruitful results over the next few days of our Quest To Find The Best. If I can be of assistance for anything, please do not hesitate to get a hold of me. Again, thank you for your time and support and I look forward to our next meeting.
Paul Drummond GM Almalfi Hotel Chicago |
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